Credit Controller - DACH

  • Job type:
  • Salary:
  • Location: 40692
  • Reference: VN9877

We're pleased to announce that SThree is looking for two new German speaking Credit Controllers, to join our successful team based in Glasgow. In this role, you'll be responsible for maintaining a large portfolio of clients and applying collection activity in line with the current processes to ensure timely invoice payments are met.

Who will you be working for?

You'll be joining SThree, the number one global pure play STEM recruiter. We are a purpose-driven organisation, bringing skilled people together to build the future. Priding ourselves on our commitment to diversity and inclusion, we have a number of programmes in place to ensure that our people are valued and respected every day. With a sharp focus on training and development, we go above and beyond to ensure that you have adequate support to excel in your career. Perhaps this is why 93% of our people would recommend SThree as a place to work.

What will you be doing?

The Credit Control Team supports the wider business on the journey to building a platform which is efficient, effective and scalable and therefore, World Class.

Key responsibilities would include, but not be limited to:

* Manage a portfolio of client accounts ensuring invoices are paid promptly
* Utilising all available communication channels, prioritising telephone contact
* Utiliise relationships with key stakeholders to drive query resolution and payment
* Ensure a best in class client experience
* Deliver monthly debt, cash collection and DSO targets
* Produce monthly customer statements
* Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
* Attend regular ledger reviews with Credit Control Manager/Team Leader
* Select and escalate accounts to Legal or Trade Debt Partners where appropriate
* Maintain accurate records in SAP
* Managing financial compliance and adherence to SThree process
* Support Credit Control Team Lead with ad hoc initiatives

What skills/experience are we seeking?

* Native/Fluent German speaker (essential)
* Previous credit control/finance experience is advantageous but equally open to people with transferable skills
* Excellent Customer Service skills
* Excellent communication and problem solving skills
* Ability to work under pressure and to tight deadlines
* Working knowledge of MS Word, Excel, PowerPoint and Outlook
* Building strong relationships with internal and external stakeholders
* Understanding of SAP is advantageous

What can we offer you?

We pride ourselves on being a true meritocracy, where our employee's hard work is valued and rewarded.

* The choice to work flexibly from home and the office, in line with our new hybrid working principles.
* Annual bonus linked to company and personal performance
* Annual leave purchase scheme
* 5 day's paid Caregiver/Dependant leave per annum
* 5 paid days off per year for volunteering `
* Competitive family care policy
* Financial, physical and mental wellbeing support
* Private healthcare (after qualifying period)
* Company share option
* Access to a range of retail discounts and savings

We look forward to hearing from you.

SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.