Associate Recruitment Consultant

  • Job type: Entry Level Recruitment
  • Salary: competitive
  • Location: 44524
  • Reference: VN5981

MAIN PURPOSE OF JOB:

Adopts a service led approach in identifying and developing business opportunities through providing specialist recruitment services to clients and candidates in order to meet our client's recruitment needs whilst generating revenue; in line with SThree's service attributes.

KEY RESPONSIBILITIES:

BUSINESS ANALYSIS & DEVELOPMENT:

Demonstrating excellent market knowledge; engages in sales and business development activity to achieve revenue targets and impact GP growth
Identifying target clients and key contacts within your market to enable you to build your business and maximise opportunities through building trusted professional relationships
Creating and maintaining business records within the global sales databases to ensure most up to date customer information is captured
Building an in-depth understanding of our clients, their sector, business and their on-going recruitment needs, in order to provide relevant and tailored services
Generating business from client companies, within a competitive environment, using sales techniques such as canvassing, quality marketing and effective networking, whilst striving to deliver world class service to achieve customer loyalty
Understands the end to end sales process, they key roles played by support services colleagues and views efficient delivery of all aspects of the cycle of service (from admin through to sales and aftercare) as equally important in providing a world class service experience to clients and candidates
Able to understand and comprehend wider business opportunities outside of own remit, engaging with colleagues and management as appropriate, utilising the "kite" model opportunities

CUSTOMER RELATIONSHIP MANAGEMENT:

Building valuable, mutually beneficial, long-term client and candidate relationships through regular face to face engagement, spending time on client site and significant networking; ensuring valuable contribution to the customer
Providing consultative advice to clients and candidates on the recruitment process (based on your Sector / Market knowledge) to achieve seamless and efficient process experience for all parties
Providing excellent on-boarding and after-care services (e.g. monitoring calls, query handling and after-placement meetings); placing importance on the voice of the customer to continuously improve our services
Manages the customer's expectations; clearly articulates our proposition and service attributes; justifying our approach and services
Actively seeks customer feedback (surveys, testimonials) to drive continuous service improvement

KNOWLEDGE, SKILLS & EXPERIENCE:

Good understanding of SThree's brands and service attributes
Passion and knowledge of the relevant recruitment sector or market
Strong IT skills in the use of relevant applications
Strong planning and organisational skills with a proven ability to effectively prioritise multiple tasks & projects
Effective communication skills (N.B. SThree's internal business language is English)
Excellent interpersonal skills and relationship skills
Previous experience in a sales and/or customer-led environment
Previous experience of working in a target driven and service orientated organisation

Sthree UAE is acting as an Employment Agency in relation to this vacancy.