Self Bill Specialist

  • Job type: Permanent
  • Salary: $42000 - $46000 per annum + competitive
  • Location
  • Reference: VN5071

Self-Bill Specialist Role

* Check that all billed time is entered on the clients' Managed Service Provider (MSP) portals within agreed timeframes.
* Notate SAP client accounts with payment status in line with Credit Control protocol.
* Escalate any missing time issues to Sales, Payroll & Credit Manager.
* Provide Sales Ledger with accurate allocation detail to apply customer receipts against invoices on SAP to clear paid invoices.
* Accurately allocate credit notes to invoices as requested by the client, Credit Control or Billing.
* Chase client for overdue accounts
* Liaise with Placement Support Department and Sales to correct rate discrepancies
* Raise credit and reissue requests to resolve incorrect billing with appropriate approval.
* Contact clients by phone, email or letter for correct bank details when refunds are required.
* Correct completion and authorisation of refund forms.
* Accurately notate accounts and keep good records if invoices are over-paid or short-paid.
* Create a set of templates to enable client self-bill remits to be swiftly reconciled
* Keep an up to date list of client portals and instructions on how to access and use the reporting tools


* Excellent communication skills to liaise with internal & external clients to resolve rate &/or unit queries
* A "can-do" attitude that combines good methodical process with flexible solutions.
* Ability to act on discretion is key.
* Able to compare and reconcile large volumes of data and present required actions clearly
* Ability to apply advanced excel skills to work including:IF & AND functionsIF ERROR
* CONCATENATE or "&" function
* VLOOKUP and create lists


Sthree US is acting as an Employment Agency in relation to this vacancy.