Learning & Development

Every major organisation wants to keep their employees’ skills fully developed. In a world where change is not only becoming the norm, it's accelerating on an almost daily basis, that’s quite a challenge.

At the same time, there’s been a fundamental shift in the way we approach training. We used to expect formal and structured programmes (push). Now we encourage employees to take increasingly active roles in their own development (pull). As technology continues to get more social, the business landscape is becoming increasingly fluid. Performance and quality of results are of greater importance than ever before because people expect more, faster. So training has to be swift to adapt. And it needs to equip employees to meet every increasing client and candidate expectations.

MyLearning is critical to realising our L&D promise. It builds on our successes to date and provides us with a platform to be innovative and develop new services.

Some immediate benefits include:

• Better organisation of resources
• An easy-to-navigate Learning Plan
• Clear and easy access to all L&D products in one integrated portal
• Dynamic homepage, so you only see content relevant to you
• Ability to create customised training reports that incorporate location, brand and market data

Effective training and development of our Consultants has always been a priority for SThree. It’s becoming even more critical as our global headcount increases. Consultants need to learn in a collaborative workplace where they are networked with peers. Now, more than ever, they must be able to solve challenges together.

Upon joining Sthree as a trainee consultant you will be onboarded by your Manager to ensure you are set up for success from the start. You will also be enrolled onto our Sales Development Programme, which is a combination of both formal learning events and informal tools and resources. Our formal sales programme combines a blend of e-learning core skills courses and formal sales courses to during your first 12 months. Completion of the programme is fully supported through our careers structure enabling you to really grow and develop in your role and career at sthree Whilst completing your programme you will also have immediate access to ‘discoverit’ our in house recruitment / sales search engine, which provides immediate, sthree tried and tested methods and practices to support your every day when you need it.

After your have completed your 12 month programme you will work with your Manager to develop a personal development plan that supports your individual learning requirements.

The programme is designed to be as accessible as possible, supporting a culture across SThree of all employees taking ownership for their own development. Course content contains dynamic and insightful themes and activities suitable for leaders at all levels within SThree, both in Sales and Support Services.

Coaching Skills for Managers

Most teams have untapped potential. The key to being a great manager is unlocking that potential and using coaching skills to build a more productive, confident and self reliant team. Coaching Skills for Managers presents a simple framework (GROW) to help you work with your team to develop their areas of the business, identify their own goals and take the initiative to achieve those goals. Coaching Skills for Managers is a two-day workshop. There is no e-learning for the course.

Commercial Acumen

Team leaders need to use business tools effectively set ambitious targets and analyse their team's performance. This short course will help you identify which activities drive key areas of performance and how this relates to each of the consultants on your team, from the 'rookies' to the more experienced. Commercial Acumen is e-learning only, consisting of three lessons of about 20 minutes each.

Performance Management

Managing performance is more than measuring KPIs. To be an effective performance manager, you need to understand the needs of each of your team members and flex your management style to get the best out of them. Performance Management presents a leadership model that will help you respond effectively to different team members and different situations. It also includes a tool that can help you understand your own behavioural preferences, the preferences of others and the impact this can have on performance. Performance Management begins with three e-learning lessons (approximately 20 minutes each) and is followed by a one-day workshop.

Recruit and Retain

Recruiting the right people, retaining the best talent and building high performing teams are keys to SThree's growth. Recruit and Retain will give you tools to use every step of the way, from the attracting the best candidates to keeping them motivated in the longer term. Recruit and Retain begins with four e-learning sessions (approximately 20 minutes each) and is followed by a one-day workshop.

Time Management and Effective Meetings

Have you ever felt overwhelmed by how much you had to do, or felt you were allocating too much time to tasks that are nowhere near the top of your list? This course lets you regain control of your workload by managing yourself and others more effectively. You'll learn how to delegate, prioritise effectively, prepare and conduct meetings with maximum impact and, most importantly, how to sustain these improvements over time. Time Management and Effective meetings includes six e-learning sessions (approximately 20 minutes each) and a one-day workshop.

People Management

Being a successful people manager includes dealing with potentially challenging situations with confidence. People Management focuses on scenarios that can feel difficult for many managers, including tackling difficult conversations; recognising and managing issues relating to bullying and harassment; and minimising potential dips in performance caused by planned or unplanned absences. People Management begins with four e-learning sessions (approximately 20 minutes each) and is followed by a one-day workshop.

Office Secondment

The programme offers a unique opportunity for you to apply the knowledge and skills you have developed during the programme by undertaking a 3 day secondment in another office or team. Your manager will discuss and select a suitable venue for you to undertake your placement. During the secondment you will lead a the team under the careful supervision and support of the existing line manager and you will undertake a number of core and optional activities.

Programme Conclusion

Once you have completed the programme your progress will be reviewed and evaluated in three ways: One to one meeting with your course tutor and manager to review your learning log and post programme questionnaire.Your personal development plan will be reviewed and updated You will prepare a Programme Presentation for your director.

Momentum is borne out of the success of CMEP for the Sales Team Managers. Its first priority is to help Managers develop their teams.

Momentum is made up of three main areas:

• Personal effectiveness
• Working with others
• Building the business

Personal effectiveness is about ‘brand you’. It’s about your self-awareness, your presentation skills and how you manage your time.

Working with others focuses on helping you develop your team. It will also improve your communication and influencing skills.

Building the business focuses on strategic thinking, leading change and innovation - all vital attributes in this competitive industry.

A series of events across the globe to help develop and retain teams launched in October 2011. These include:

• Interactive workshops
• Forums and networks with other Managers across all our brands and markets
• Easy-to-access online resources
• On-the-job learning that’s linked to your current role and aspirations

The programme will provide opportunities for Managers to work together to solve problems. It will utilise use a range of new tools to support individual and team development. Finally, it will share good practice across the business.

The next phase of the programme will be released in early 2012. It will focus on strategy and change. We’ll continue to add new options to the programme in response to the evolving needs and priorities of our industry.

SThree’s global growth depends on our Managers. Whether you’re developing tomorrow’s top sales people or opening doors in new markets, Momentum will be there to help.

The Apollo training tool has played a pivotal role in the growth and direction of SThree. Its success has helped position us as a leading player in the global recruitment industry.

Over the past five years, L&D have worked alongside our Consultants to ensure they are in the best position to utilise the full potential of Apollo. It offers formal, structured Accreditation programmes, such as the Sales Management Apollo Accreditation. Employees can also use Apollo informally to track down training modules they need using a searchable interface.